Find answers to all your questions.
Still confuzzled? Get in touch.
confuzzle allows you to send a typical message such as "happy birthday", "good luck" or "congratulations" BUT in a more delightful way.
The recipient will receive an anonymous envelope through the post containing an exciting puzzle, mystery or experience that you choose.
They'll receive an intriguing and exciting letter through the post. Eeek!
Your message is kept secret and you are kept anonymous until the recipient solves the puzzles or mystery within.
Once they
successfully complete the experience, they'll unlock your message in a wonderful reveal which trumps any traditional card or boring WhatsApp message.
Anything! A birthday wish, an anniversary message, an announcement...whatever you want.
For your message you can add text AND either upload a photo or a video.
Get creative!
- Make a selfie video to deliver your message.
- Upload a photo of some tickets you've bought them.
- Giving them a gift voucher? Add a pic.
- Announcing a pregnancy? Upload a scan
photo.
- Surprising them with a gift? Hide it in the upstairs cupboard and tell them in your message to "hunt upstairs"
- Continue the adventure in your own home by providing extra clues in your message
It's
completely up to you...the more creative, the better the recipient's reaction when they see it.
We support all common formats of images and videos.
Not if you don't tell them in your message! If they contact us to find out, we will them though.
We keep it for 3 months after which it will be deleted permanently.
We reserve the right to review messages to ensure they meet our criteria. We don't accept any messages, images or videos that are threatening or malicious, contain pornography or that include any suggestion of racial hatred, homophobia or discrimination.
Oh dear, we're very sorry to hear this. Please contact us so we can help you.
Hopefully you'll find out when you unlock the vault. If the sender has not revealed their identity and you really want to find out, then please contact us
Use the clues provided and if that's still not enough, reveal the solution of each puzzle within the clues section. Still stuck? Get in touch
Note: we currently only deliver to the UK.
We send out all experiences via FREE Royal Mail 1st Class Delivery...with a stamp with the Queen's head on. We think it's cool.
When ordering your experience, you can choose a delivery date. Most of the time, it will arrive on your selected day, but we can't guarantee it.
Yes. You can do this when you checkout.
Please contact us. We'll be happy to discuss a refund or replacement if something has not met your expectations.
